LivWell Privacy Notice
Part 1: LivWell Family Privacy Notice
Introduction LivWell Family is committed to protecting and respecting your privacy. This privacy notice explains how we collect, use, and safeguard your personal data when you visit our website, sign up for our wellness programmes, or interact with us.
The Data We Collect About You We may collect, use, and store different kinds of personal data about you, which we have grouped together as follows:
Identity Data includes your first name and last name.
Contact Data includes your email address, billing address, and telephone number.
Technical Data includes your internet protocol address, browser type, time zone setting, and location data based on your website interaction.
Usage Data includes information about how you use our website and services.
How We Collect Your Data We use different methods to collect data from and about you, including:
Direct Interactions: You may give us your Identity and Contact Data by filling in forms, booking a wellness pilot programme, or corresponding with us by email.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions through cookies and similar technologies.
How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:
To process your registration and deliver our wellness courses or pilot sessions.
To manage our relationship with you, including notifying you about updates to our services or privacy terms.
Where it is necessary for our legitimate interests to improve our offerings and understand how participants interact with our programmes.
Where we need to comply with a legal or regulatory obligation.
Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those partners and service providers who have a business need to know.
Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights Under UK data protection laws, you have rights in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing. If you wish to exercise any of these rights, please contact us directly by email.